Refund policy

Refund Policy

We strive to provide you with the best experience. If you’re not completely satisfied with your purchase, you may be eligible for a refund under the following terms:

  1. Eligibility for Refunds

    • Refund requests must be made within 7 days of receiving the product.
    • Items must be unused, undamaged, and returned in their original packaging.
  2. Non-Refundable Items

    • Customized products or items on sale are non-refundable.
  3. Process for Refunds

    • Contact our support team at [support@example.com] with your order details.
    • Once your return is approved, ship the item back to us.
  4. Refund Timeline

    • Approved refunds will be processed within 5-7 business days of receiving the returned product.

Kalawid creates premium, hand-crafted incense sticks that bring tranquility and positivity to your home. Experience pure aromas made from the finest natural ingredients.

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