Terms and Conditions

1. Introduction

Welcome to Kalawid Incense Sticks! By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please refrain from using our services.

2. Products and Services

We offer a range of incense sticks for sale, which are carefully crafted using high-quality ingredients. All products are described accurately, but there may be slight variations due to photography and lighting.

3. Payment and Pricing

Prices on our website are listed in INR (Indian Rupees). Payments can be made through secure payment methods, including credit/debit cards, net banking, and other available options.

4. Order Cancellation

Orders can be canceled before they are shipped. Once shipped, cancellation requests will not be accepted. Please contact us immediately if you wish to cancel your order.

5. Shipping and Delivery

We process and ship orders within the time frame specified on our website. Delivery times may vary based on your location. Shipping fees are calculated at checkout.

6. Returns and Refunds

We accept returns only for damaged or defective products. Please contact us within 7 days of receiving your order to initiate a return. Refunds will be issued upon inspection of the returned items.

7. Limitation of Liability

Kalawid Incense Sticks will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the products.